Privacy policy

Privacy policy - management of cookies

MUSAIR, a French société par actions simplifiée, having its registered office at 84 rue Paul Bert, Bâtiment Totem, 62300 Lens, registered with the Trade and Companies Register of ARRAS under number 900 780 545, represented by Mrs Valentine PASSEMARD, its President, (hereinafter “ MUSAIR ”), is concerned about the protection of Users' personal data and undertakes to protect them in accordance with the applicable regulations and in particular Regulation (EU) n ° 2016/679 of April 27, 2016 called "General Data Protection Regulation" or “RGPD” and law n ° 78-17 of January 6, 1978 modified known as “Loi Informatique et Liberté”. All capitalized terms, if not defined in this Privacy Policy, have the meanings given to them in the Terms of Service.

Cookies management

MUSAIR uses cookies to manage the operation and optimize the Application and Outdoor Application ; the monitoring and analysis of the traffic of the Application and Outdoor Application; as well as for statistical purposes. A "cookie" is a small data file sent to the User's browser by a web server and stored on the hard drive of his computer. They do not risk damaging the computer in any way. The information collected through cookies is solely and strictly intended for MUSAIR, in compliance with the regulations applicable to the protection of personal data. Cookies from third-party publishers (Google.) allow these publishers to access the information collected through their cookies, according to the methods specified in the table and the "Social networks" clause below. After. MUSAIR uses the following cookies:

Strictly Necessary Cookies

Some cookies used by MUSAIR are strictly necessary to make the Application and the Outdoor Application work properly. They are generally established only in response to actions carried out by the User on the Application and the Outdoor Application and which require a request for services or the completion of forms. The User can define the parameters of his web browser in order to block the use of these cookies, however certain functionalities of the Application and the Outdoor Application will no longer be accessible. These cookies do not store information that personally identifies the User.
These cookies allow the Application and the Outdoor Application to provide functionality and personalization of the user experience.
Name of the cookie : Mapbox
Feature : Geolocation when using the Outdoor Application
Duration of the conservation : Duration of use of the Outdoor Application.

Performance cookies

These cookies allow the Application and the Outdoor Application to provide functionality and personalization of the user experience, based on their previous visits and selections.
Axeptio : 13 months
Google Analytics : 13 months
Flowcode : 13 months

The User is free to consent to the use of all or part of the cookies (other than cookies strictly necessary for the operation of the Application and the Outdoor Application ) used by MUSAIR on the Application and the Outdoor Application . The User is also free to withdraw their consent to the use of cookies at any time, by clicking on the following link: cookie management section The User can also configure his browser to accept cookies or disable them. Cookie instructions on the most commonly used browsers are available at the following links: - Windows Internet Explorer®: - Mozilla Firefox®: - Google Chrome®: - Apple Safari® (iPhone; iPad ): - Apple Safari® (Mac): - Deactivation of Google Analytics:

Social networks

The Application and Outdoor Application also use the following social network plug-ins : - Facebook®, operated by Facebook Inc., whose main office is at 1601 S. California Ave, Palo Alto, CA 94304, USA ; - Instagram®, operated by Facebook Inc., whose main office is at 1601 S. California Ave, Palo Alto, CA 94304, USA ; When the User interacts through these plug-ins, his browser establishes a direct connection with the servers of the corresponding social network. The content of the plug-in is immediately transmitted by the User's browser to the social network and saved on its servers. By integrating this plug-in, the social network is informed that the User has consulted the Application and Outdoor Application . He can thus associate the User's navigation on the Application and Outdoor Application to his user account of this social network, if necessary. If the User does not want the social network to collect data concerning him through the Application and Outdoor Application and link them to his user account on the social network, the User must disconnect from the corresponding social network. before visiting the Application and Outdoor Application . If the User is not a member of the social network, it is nevertheless possible that he recovers and saves his IP address. In any event, MUSAIR has no control over the exact content of the data thus collected. The use of the plug-ins is exclusively operated respectively by the social networks and governed by their general conditions of use, available at the following addresses: - For Facebook: ; - For Instagram: ; Facebook® and Instagram® are registered trademarks and belong exclusively to Facebook Inc.


At the first connection to the Outdoor Application, the User is asked to authorize geolocation in order to be able to access the roaming calculation during the outdoor trail. Failing acceptance, the User will not be able to access this specific service. Geolocation data is not retained by MUSAIR when use of the Outdoor Application ceases. In order to enable technical roaming, your personal data may be transferred to an American service provider ( Mapbox , Inc., 740 15th Street NW, 5th floor , Washington DC 20005; ) subject to the European Commission Standard Contractual Clauses ( details ).

The User has the following rights over his personal data:
- right of opposition,
- right of access;
- right of rectification;
- right to erasure;
- right to portability;
- right to restriction of processing.

For any request relating to the use of their personal data, the User is invited to contactbonjourmuse@musair.fror the “Contact” sectionof the website. If he notices a violation of his rights, the User has the right to lodge a complaint with the CNIL by post : CNIL - 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07 or via a form in line available at: